FAQs

Who are Scholars?

Scholarnetics360 utilizes the term 'Scholar' to encompass their entire community of healthcare students and professionals.

How does Scholarnetics360 work?

Once Scholars sign up and create their profile, they will interact with our AI chatbot, Scottie, who offers Mentors based on the Scholar’s inquiry. After a Scholar selects a Mentor, they can schedule sessions and connect with their Mentor through live chat and videoconferences on our website or app. Scholars can also manually search through our Mentor database to find their perfect Mentor!

How are Mentors verified?

Mentors are verified through a strict vetting process to ensure that they meet the Scholarnetics360 standards of expertise and professionalism. Scholarnetics360 further ensures Mentor quality through ongoing Scholar feedback.

How are Mentors matched with Scholars?

Using our chatbot, Scottie, Scholars can specify their inquiry or topic of interest. Based on this information, Scottie matches them with Mentors who have expertise in their area of interest.

Can Scholars access Mentor profiles before scheduling a session?

Yes, Scholars can access Mentor profiles, including their experience, expertise, and ratings, before scheduling a session.

Can Mentors decline meeting requests?

Yes, Mentors can decline meeting requests if they are unable to accommodate a Scholar’s inquiry or schedule.

Can Scholars change Mentors if they are not satisfied?

Yes, Scholars have the flexibility to change Mentors if they are not satisfied with their sessions. Scholars can select a new Mentor at any time, and there are no restrictions on the number of Mentors Scholars can connect with.

What is Scholarnetics360’s cancellation policy?

Scholarnetics360 has a flexible, no questions asked, cancellation policy. Please contact our support team for assistance.

Are there additional fees for using Scholarnetics360?

Using Scholarnetics360 has no extra charges apart from the monthly subscription fee, and Mentors keep up to 80% of their earnings.

How long are mentorship sessions?

Mentorship sessions can be scheduled in intervals of 15, 30, 45, or 60 minutes, depending on the Mentor’s availability.

How do Mentors indicate their availability?

Mentors can manually set their profiles as online or offline or opt to have their online/offline status toggled automatically based on their Scholarnetics360 calendars.

Can Scholars access past mentorship sessions?

Yes, Scholars and Mentors can access past mentorship sessions through their Scholarnetics360 profiles.

How does the Mentor rating work?

Scholars can rate their Mentor after each session, providing feedback to help improve the mentorship experience for future Scholars..

Are mentorship sessions private?

All sessions are private and confidential. Scholarnetics360 records and reviews sessions for quality assurance only to improve our services.

Are there any requirements for Mentors or Scholars regarding session frequency?

No, there are no frequency requirements. Mentors and Scholars can use our services as little or as much as they want or are able to per month without restrictions.

What if I have technical difficulties during a session?

If you experience technical difficulties during a session, you can reach out to our support team for assistance. We’re here to ensure smooth and seamless mentorship sessions for our Scholars and Mentors.

How are Mentors compensated?

Mentors are compensated at a rate of $50/hour, and they can keep up to 80% of their earnings deposited into their E-Wallet.

How are Mentors categorized into different tiers?

Mentors are categorized into different tiers based on performance metrics such as sessions, ratings, and cancellation rates within our platform.

How much money can Mentors earn?

Scholarnetics360 does not have limits on how much money Mentors can earn.

What can Mentors do with their earnings?

Mentors can withdraw their earnings, donate to charity, purchase continuing education products at a discount from our partnerships, or donate to the Scholarnetics360 education scholarship. All donations will be made in the Mentor’s name for tax write-off purposes

Are Mentors Scholarnetics360 employees?

No, all Mentors are independent contractors. Mentors earning more than $600 per year will receive a 1099-NEC form from Scholarnetics360.

How is my privacy protected on Scholarnetics360?

We take privacy and data security seriously. All communications between Mentors and Scholars are encrypted, and we adhere to strict privacy policies to safeguard Scholar and Mentor information.

Can sessions be canceled or rescheduled?

Yes, Scholars and Mentors have the flexibility to cancel or reschedule sessions as needed. If a Mentor cancels a session, Scholars will be notified and have the option to reschedule with that Mentor or select a different one.